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Deceptive Communications

Recognizing and avoiding deceptive communication

Internet users must:

•guard against internet fraud
•secure personal computers against intrusion
•protect personal information
•evaluate websites critically



•No legitimate financial institution would solicit personal or account information through email.

•Watch for misspelled words and bad grammar.  

•Contact information is always provided on legitimate correspondence. 

•Check to be sure that the web addresses match the institution and are not fake.

•Verify information in email against past correspondence such as bills or letters.

•Inclusion of your name does not guarantee an email is legitimate and be wary of any correspondence not personally addressed to you.

Helpful Resources:

 Visit this site and take the quiz. Check the explanations at the end. 
 Guarding against fraudulent emails designed to get personal information. (Phishing) 


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